Shipping policy
K x J Iconic Finds
30-Day Return Policy
We accept returns within 30 days of delivery.
To be eligible for a return:
-
The fragrance must be unused
-
The item must be in its original packaging
-
Packaging must be unopened, sealed, and in resalable condition
Non-Returnable Items
For hygiene and authenticity reasons, we do not accept returns for:
-
Opened fragrances
-
Used products
-
Items without original packaging
-
Clearance or final-sale items
Return Approval
All returns must be approved before being sent back.
Please contact us at 520-366-1045 before returning any item.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected:
-
Approved refunds will be issued to the original payment method
-
Please allow 5–10 business days for the refund to appear on your statement
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos so we can resolve the issue promptly.